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Published: January 19 2012, 10:41:00 PMUpdated: August 22 2022, 3:26:05 PM

Why our disputes which created after 27th Dec 2011 are not returned in getUserCases for the filters specified as below: 

 <?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:soap=""
       <getUserCasesRequest xmlns="">

   In the above getUserCases request, toDate is not populated. When toDate is not populated in the request then we calculate the toDate as fromDate+3 months or current date whichever is earlier.  In this case fromDate is sent as 09-26-2011 so we populated the toDate + 3months, hence records after 12/26/2011 are not returned in getUserCases.

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